Loyalty Program

Membership is automatic: simply register on franzkraler.com. No additional steps are required — from the moment of registration, you are already an active member and can start earning points.

You can view your points balance, current tier, and available rewards at any time by logging into your customer profile in the "Loyalty Program" section.

If you do not make any purchases within the specified 1-year period, you will drop one tier (e.g., from Premier to Insider). Your points will be aligned with the minimum score of the new tier. You will receive an email notification before the downgrade occurs, giving you time to make a purchase to maintain your tier.

Loyalty program rewards and benefits are subject to the specific conditions of each reward. In general, discount codes generated by the program cannot be combined with other active promotions on the site, unless otherwise specified at the time of redemption.

You can invite friends and acquaintances using your personal link, which can be shared via WhatsApp, email, social media, and other channels. When your friend completes their first purchase, both of you will receive a 10% discount. Each customer can only be invited once.

The loyalty program is an integral part of the Franz Kraler account and it is not possible to unsubscribe separately.
To exit the program, you must delete your Franz Kraler account.

The Franz Kraler loyalty program is exclusively active on purchases made online at franzkraler.com. In-store purchases do not currently allow for earning or redeeming points.

The loyalty program is an integral part of your Franz Kraler account and it is not possible to unsubscribe separately.
To exit the program, you must delete your Franz Kraler account.